Certain parts of our Website or SaaS Portal may ask you to provide Personal Information voluntarily, such as in order to register an account with us, to subscribe to marketing communications from us, or in submitting enquiries to us. Where Sysoft collects Personal Information on a Website, we will explain why such Personal Information will be collected.
When you participate in, access or sign up to receive any of Sysoft’s Services, activities or online content, such as email publications, blogs, newsletters, competitions, live chats, message boards, vote, or create an account using Sysoft’s online registration system, Sysoft may receive Personal Information about you. This may consist of contact information but may also include other Personal Information that you voluntarily provide.
When you visit our Website, Sysoft will gather certain information about your visit and your device automatically. This information may, for example, reflect how you found or were directed to or used the Website. It may collect the name and URL of the website that you visited immediately preceding your visit to a Website. Sysoft may use this type of information on a cumulative basis to better understand what pages Visitors and prospective customers access or visit, and Sysoft may disclose this information to business and trade partners as well as Sysoft’s Affiliates in an aggregated form.
Sysoft may also receive information from you via any blogs, forums, or comments pages that are maintained on any Website for public comment by Visitors. Note that if you provide any Personal Information via any page of the Websites maintained for public comment, your information will be publicly available to any other Visitor.
The Websites and SaaS portals do not respond to “do not track” signals from browsers. Thus, your selection of the “do not track” option provided by your browser may not have any effect on our collection of cookie information for analytic and internal purposes. To effectively manage our collection of cookie information, you may set most browsers to notify you if you receive a cookie, or you may choose to block cookies through the settings associated with your browser. But, please note that if you choose to erase or block cookies, you will need to re-enter your original information (e.g., user name, password, or general contact info) to gain access to certain parts of the Websites and may not be able to access other parts of the Websites.
Sysoft may also use tracking technologies that record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that any Website are accessed by Visitors. Sysoft may also analyze information for trends and statistics, such as through the use of Google Analytics or other similar analytics services.
Who does Sysoft share my Personal Information with?
We may disclose your Personal Information to the following categories of recipients:
International data transfersYour Personal Information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country (and, in some cases, may not be as protective).
Specifically, our Website servers are located in the United States, and our third-party service providers and partners operate around the world. This means that when we collect your Personal Information we may process it in any of these countries.
However, we have taken appropriate safeguards to require that your Personal Information will remain protected in accordance with this Privacy Statement.
Where Personal Information originates from the European Economic Area or Switzerland and is transferred to the United States, Sysoft agrees to comply with the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks, respectively. Sysoft makes an affirmative commitment to adhere to EU-U.S. and Swiss-U.S. Privacy Shield Principles (the “Privacy Shield Principles”). With respect to such Personal Information, to the extent of any conflict between the terms in this Privacy Statement and the Privacy Shield Principles, the Privacy Shield Principles govern. More information on the EU-U.S. and Swiss-U.S. Privacy Shield programs can be found at https://www.privacyshield.gov.
If you are a visitor from the European Economic Area, our legal basis for collecting and using the Personal Information described above will depend on the Personal Information concerned and the specific context in which we collect it.
However, we will normally collect Personal Information from you only (i) where we need the Personal Information to perform a contract with you, (ii) where the processing is in our legitimate interests and not overridden by your rights, or (iii) where we have your consent to do so.
If you have questions about or need further information concerning the legal basis on which we collect and use your Personal Information, please contact us using the contact details provided under the “Contact Information” heading below.
Wherever your Personal Information may be held within Sysoft or on its behalf, Sysoft takes reasonable and appropriate steps to protect the Personal Information that you share with us from unauthorized access or disclosure. Sysoft trains its employees on data handling practices. In addition, Sysoft and its business partners enter into confidentiality agreements which require that care and precautions be taken to prevent loss, misuse, or disclosure of your Personal Information.
We retain Personal Information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements). When we have no ongoing legitimate business need to process your Personal Information, we will either delete or anonymize it or, if this is not possible (for example, because your Personal Information has been stored in backup archives), then we will securely store your Personal Information and isolate it from any further processing until deletion is possible.
If you are a resident of the European Economic Area, you can also:
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
Our Website may contain or reference links to non-Sysoft websites. Sysoft has no control over, and assumes no responsibility for, the content, privacy policies (if any), or practices of any third-party website or any link contained in a third-party website. The inclusion of a link within any Website does not imply any endorsement by or any affiliation with Sysoft. Access to any third-party website is at your own risk, and you should be aware that third-party websites may contain privacy policies that have terms that are different from that of this Privacy Statement.
In connection with your use of any Website, you may be made aware of services, products, articles, offers, and promotions provided by third parties, and not by us.
Sysoft may amend this Privacy Statement from time to time by posting a revised policy on our Website. If Sysoft makes material changes to this Privacy Statement, Sysoft will endeavor to notify you of such changes (e.g., by email or an alert on any Website for a period of time). However, regularly reviewing this page is the best method to ensure you are always aware of the information Sysoft collects, how it is used and under what circumstances.
You can see when this Privacy Statement was last updated by checking the “last updated” date displayed at the top of this Privacy Statement.
Sysoft does not knowingly solicit any Personal Information from children under the age of 16. If Sysoft is made aware that Sysoft has Contact Information collected Personal Information from a child under 16 years old in a manner that is inconsistent with the Children’s Online Privacy Protection Act of the United States, then Sysoft will delete this information as soon as practicable.
For disputes regarding Sysoft’s collection or use of your Personal Information or for more information, or questions or comments concerning the Privacy Statement, please contact Sysoft at:Sysoft
You may also stop email messages and other promotional mailings by contacting Sysoft at the above address or email.
Our goal is to resolve all disputes through our internal processes. If you have a complaint regarding our collection, use, disclosure or retention of Personal Information originating from the European Economic Area or Switzerland that cannot be resolved through those processes, you may: